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Who we are

This Privacy Policy outlines how Maina World (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit our website www.mainaworld.com (the "Site") and utilize our services (collectively, the "Services"). When we mention "you" or "your," we are referring to you as a user of our Services, whether you are a customer, visitor, or otherwise.

By accessing or using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Services.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this document. Your continued use of the Services after any modifications indicates your acceptance of the updated policy.

Information We Collect

The personal information we collect depends on how you interact with our Site and Services. Below are the types of information we may collect:

Information You Provide:

  • Contact Information: Such as your name, email address, mailing address, and phone number.
  • Order Information: Including details related to your purchases, like billing and shipping addresses.
  • Account Details: Such as username, password, and any security questions.
  • Support Requests: Information you share with us when contacting customer service.

  • Automatically Collected Information:

    We may collect data about your interactions with our Site using cookies and similar tracking technologies. This can include your IP address, browser type, device type, and how you navigate through our Site.

    Information from Third Parties:

    We may receive information about you from third parties such as payment processors or marketing partners to enhance your experience with our Services. How We Use Your Information

    We may use the information we collect for various purposes, including:

  • Providing Services: To process transactions, fulfill orders, and manage your account.
  • Communications: To send you updates about your orders, respond to inquiries, and provide customer support.
  • Marketing: To inform you about promotions, products, or services that may be of interest to you.
  • Improving Our Services: To analyze usage data and enhance the user experience.

  • Cookies and Tracking Technologies

    Our Site uses cookies to enhance your experience and analyze traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit your ability to use certain features of our Services.


    Sharing Your Information

    We may share your personal information in the following circumstances:

    Service Providers: With third-party vendors who perform services on our behalf, such as payment processing and shipping.

    Legal Obligations: When required by law or to protect our rights and those of others.

    Business Transfers: In connection with any merger, sale of assets, or other business transaction.

    Security of Your Information

    We take the security of your personal information seriously. While we implement reasonable measures to protect your data, no security method is entirely fool-proof. We encourage you to use secure methods when communicating sensitive information. Your Rights

    Depending on your location, you may have certain rights regarding your personal information, including:

    The right to access the personal data we hold about you.

    The right to request the correction of inaccurate information.

    The right to request deletion of your personal information.

    The right to restrict or object to processing of your data.

    To exercise these rights, please contact us using the information below.

    Children's Privacy

    If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

    Contact Us

    If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: customercare@mainaworld.com