Shipping and Payment Policy

We are dedicated to providing you with an exceptional shopping experience, ensuring that every aspect of your order is managed with the utmost care. Please take a moment to review our shipping and payment policies below.

Please ensure to provide a complete and accurate address and pin code when creating an account to prevent any delays. We are not responsible for any inaccuracies in the address provided, and as such, we cannot issue refunds for any delays in product delivery, which may be caused by factors beyond our control.

Once an order is placed, you cannot change the shipping address or cancel the order.

After placing an order, you can monitor its status on our website. Should you have any questions about your order or if your order arrives damaged, please contact us immediately for assistance at customercare@mainaworld.com.

At present, we accept cash on delivery for your convenience. Your order will be processed and shipped within 7 to 15 business days from the date it is placed. However, we will be transitioning to online payments in the near future. We partner with reliable couriers to ensure your order is delivered safely.

All prices are inclusive of GST. We do not accept liability for any delays in delivery caused by unforeseen events or incorrect delivery addresses provided by the buyers.